Top 100 fintech apps 2025: who’s winning and who’s growing

Fintech is eating banking. Every traditional bank wants to be a digital bank, and every payments app, wallet app, and other kind of fintech app wants to be a neobank. But who’s winning? And what fintech apps are leading in 2025?

I took a look at the top 100 fintech apps in the world right now by downloads over the past 90 days. Here’s what I’m seeing globally for the top fintech apps across both iOS and Android. Each top fintech app for 2025 is listed with the country of origin and the category that it belongs in, and growth is averaged across both iOS and Android apps:

Rank App Name Country Category
1 PhonePe: Secure Payments App India Payments
2 Airtel Thanks: Recharge & Bank India Bank
3 Pi Network United States Cryptocurrency
4 PayPal – Pay, Send, Save United States Payments
5 Paytm: Secure UPI Payments India Payments
6 DANA Dompet Digital Indonesia Indonesia Digital wallet
7 Binance: Buy Bitcoin & Crypto Malta Cryptocurrency
8 Google Pay: Save, Pay, Manage United States Payments
9 UnionPay APP China Payments
10 Mobile JKN Indonesia Billing
11 Nu Brazil Bank
12 ShopeePay – Gebyar Ramadan Indonesia Payments
13 Mercado Pago: cuenta digital Argentina Bank
14 Electronic Taxation Bureau China Taxes
15 Google Wallet United States Digital wallet
16 Revolut: Send, spend and save United Kingdom Bank
17 Navi: UPI, Investments & Loans India Bank
18 Klarna | Shop now. Pay later. Sweden BNPL
19 Bajaj Finserv Loans, UPI & FD India Bank
20 Banco Itaú: Conta, Cartão e + Brazil Bank
21 Alipay – Simplify Your Life China Payments
22 Personal income tax China Taxes
23 PicPay: Conta, Cartão e Pix Brazil Bank
24 Groww Stocks, Mutual Fund, IPO India Investments
25 Phantom – Crypto Wallet United States Cryptocurrency
26 YONO SBI:Banking and Lifestyle India Bank
27 Cash App: Mobile Banking United States Bank
28 GoPay: Transfer Pulsa Bills Indonesia Payments
29 super.money – UPI by Flipkart. India Bank
30 Coinbase: Buy BTC, ETH, SOL United States Cryptocurrency
31 FGTS Brazil Insurance
32 Agricultural Bank of China China Bank
33 Angel One: Stocks, Mutual Fund India Investments
34 Kotak811 Mobile Banking & UPI India Bank
35 World App – Worldcoin Wallet United States Cryptocurrency
36 IPPB Mobile Banking India Bank
37 Intuit Credit Karma United States Bank
38 Bybit: Buy & Trade Crypto Singapore Cryptocurrency
39 Zapay: pagar IPVA 2025, Detran United Kingdom Payments
40 Trust: Crypto & Bitcoin Wallet United States Cryptocurrency
41 OKX: Buy Bitcoin BTC & Crypto Seychelles Cryptocurrency
42 TradingView: Track All Markets United States Investments
43 MobiKwik: BHIM UPI & Wallet India Digital wallet
44 CAIXA Tem Brazil Bank
45 Industrial and Commercial Bank of China China Bank
46 GCash Philippines Payments
47 TurboTax: File Your Tax Return United States Taxes
48 Easy Personal Loan – KreditBee India Loans
49 BRImo BRI Indonesia Bank
50 Inter&Co: Financial APP Brazil Bank
51 CAIXA Brazil Bank
52 Wise: International Transfers United Kingdom Payments
53 Sweatcoin Walking Step Counter United Kingdom Cryptocurrency
54 Crypto.com – Buy BTC, XRP, ADA Singapore Cryptocurrency
55 Electronic Taxation Bureau China Taxes
56 Serasa: Consulta CPF e Score Brazil Loans
57 MetaTrader 5 Cyprus Cryptocurrency
58 Traffic fines Russian Federation Fines
59 PhonePe Business: Merchant App India Bank
60 bKash Bangladesh Digital wallet
61 Pocket Broker – trading Costa Rica Investments
62 Venmo United States Payments
63 TrueMoney Thailand Bank
64 BYOND by BSI Indonesia Bank
65 testerup – earn money Germany Earning
66 Méliuz: Cashback, Cartão e + Brazil Rewards
67 FamApp by Trio: UPI & Card India Payments
68 InfinitePay Tap, Conta, Cartão Brazil Payments
69 SeaBank Indonesia Bank
70 Chime – Mobile Banking United States Bank
71 POP:UPI, Shopping, Credit Card India Payments
72 Bank of China China Bank
73 Investing.com: Stock Market Cyprus Investments
74 MB Bank Vietnam Bank
75 Capital One Mobile United States Bank
76 Bitget- Trade bitcoin & crypto United States Cryptocurrency
77 MetaMask – Crypto Wallet United States Cryptocurrency
78 Branch – Digital Bank & Loans United States Bank
79 Loterias CAIXA Brazil Bank
80 GoodScore: Credit Score App India Loans
81 Shriram One: FD, UPI, Loans India Bank
82 Government services Luxembourg Taxes
83 Olymptrade – Trading online Grenada Investments
84 mPokket: Instant Loan App India Loans
85 Zelle United States Payments
86 Official Traffic Fines Russian Federation Fines
87 Banco Santander Brasil Brazil Bank
88 Moneyview: Loans, Credit Cards India Bank
89 CoinMarketCap: Crypto Tracker United States Cryptocurrency
90 Remitly: Send Money & Transfer United States Payments
91 Rocket Money – Bills & Budgets United States Payments
92 CoinDCX: Crypto Investment India Cryptocurrency
93 Postal Savings Bank China Bank
94 OPay Nigeria Bank
95 MoneyLion: Banking & Rewards United States Bank
96 Banco will: Cartão de crédito Brazil Bank
97 ATTO United States Loans
98 Banco do Brasil: Conta Digital Brazil Bank
99 Banco Bradesco Brazil Bank
100 easypaisa – Payments Made Easy Pakistan Payments

I’ve translated some of the Chinese and Russian names, but left the Spanish names as it, since they use the same alphabet as English. Note that where the app is based does not govern where it is marketed and used, necessarily. And that categories are an estimate, as this is often challenging to determine.

Looking beyond fintech? Don’t miss our roundup of the top finance apps

Top fintech apps 2025: top categories

The most immediately obvious insight in this list of top fintech apps is how many of these fintech companies are full-on or near-to banks. What we’ve been seeing over the past few years is that the top fintech apps have been expanding from payments to things like loans, investments, and rewards. Some still focus on 1 or a few main tasks, but many are trying to land and expand: get customers for 1 thing, and then offer multiple investment services.

Top 100 fintech apps by category

 

So what we’re seeing is that 3 categories dominate: banking, payments, and cryptocurrency:

  • Bank – 39
  • Payments – 19
  • Cryptocurrency – 15
  • Investments – 6
  • Taxes – 5
  • Loans – 5
  • Digital wallet – 4
  • Fines – 2
  • Billing – 1
  • BNPL – 1
  • Insurance – 1
  • Earning – 1
  • Rewards – 1

Interestingly, BNPL (buy now pay later) is still a hot category, but most of the former players have added other services and so now fit into larger, more inclusive categories. Payments is still super-hot, and it’s a category where you typically see huge usage and engagement, especially in countries like China and India where digital payment is more a way of life than in the U.S., UK, or Germany, for example.

Newer categories I’m see pop up include government apps (and third-party apps) for paying fines, paying taxes, and getting benefits like employment insurance.

Top fintech apps 2025: top countries

Another insight in the top fintech apps list: many more countries are getting into the fintech space in a big way than we’ve seen in the past. Where before we would have seen China and India and the United States, we now see multiple European and Asian countries as well:

Top 100 fintech apps by country

Of course, the United States, India, Brazil, and China dominate, but Indonesia and the UK are fairly prominent as well. And there’s a significantly long long tail for this chart:

  • United States – 25
  • India – 19
  • Brazi -l 14
  • China – 9
  • Indonesia – 7
  • United Kingdom – 4
  • Singapore – 2
  • Russian Federation – 2
  • Costa Rica – 1
  • Nigeria – 1
  • Grenada – 1
  • Luxembourg – 1
  • Vietnam – 1
  • Germany – 1
  • Thailand – 1
  • Philippines – 1
  • Bangladesh – 1
  • Cyprus – 1
  • Seychelles – 1
  • Sweden – 1
  • Argentina – 1
  • Malta – 1
  • Pakistan – 1

But let’s be honest: there are a ton of fintech startups and apps in the United States because it is wealthy and high-tech. And there are so many fintech startups, payments, and digital banking companies in India and China because those nations are huge and they have adopted mobile-first digital payments and banking technology like almost no other countries.

The future of fintech

Fintech is a super-interesting category right now. There’s still a significant growth trajectory in 2025 and beyond.

On the 1 hand, investment is down, with global startups raising the least since early 2020, but public valuations are up a sign that the massive Covid-era investments are paying off in real business value. And the outlook is positive too: fintech has a projected market size of $1.5 trillion in revenue by 2030.

The good news for fintechs focused on mobile is that mobile is central to the rise of fintech now and increasingly in the future:

  • Mobile apps are central to consumer fintech interactions
  • Payment apps, digital wallets, and mobile banking are seeing strong adoption rates
  • And innovations in connected commerce, in which banks and fintech companies use mobile data to offer personalized financial services, are growing too

This is most true in China. It’s incredibly adopted in India. It’s huge in Asia and parts of Africa. And over time, it’s increasingly becoming the norm in Western Europe and North America as well, despite the adoption challenges among the cash-obsessed older generation.

In other words, this is a category worth paying attention to.

Fintech is older than you think … literally over 100 years old

Fintech didn’t get its start when Apple invented the iPhone. Believe it or not, fintech is actually pretty old. In fact, if we define financial technology as digital or electronic means of dealing with money, fintech has its roots over a hundred years ago. No, there was no internet, but there were digital communications.

In 1918, the U.S. Federal Reserve built the Fedwire Funds Service, which still exists today. Using Morse code on public telegraph circuits, the Fed ensured that the U.S. dollar was worth the same amount in Pittsburgh as in Poughkeepsie, in Seattle as in San Antonio, and that interbank transfers could happen without time-consuming and risky transfers of cash or gold.

Much later in 1995, Wells Fargo — yep, the same company that operated the Pony Express in 1861 — made the first online checking account available.

Pony Express

 

And on May 22, 2010, a day that will forever be remembered as Bitcoin Pizza Day, Laszlo Hanyecz became the first person to spend cryptocurrency to purchase a physical item: a Papa John’s pizza. Hanyecz spent 10,000 bitcoin for the pizza, which would be worth approximately $650 million USD today. That is probably the most expensive pizza in history. I hope Hanyecz saved some other cryptocurrency for selling later when Bitcoin was actually worth real money.

When we think of fintech today, however, we think of new tech that manages, sends, invests, stores, and maximizes our money. And largely, we think of mobile apps as well as companion websites.

Categories and sub-verticals within fintech

There are likely as many different categorizations of fintech as people thinking about the category, but here’s an overview that simplifies the diversity in fintech as much as possible.

Fintech categories Examples & top players
Banking Branch, Airtel, Nu, Mercado Pago, Bank of America, Chase, Wells Fargo, Credit One, Navy Federal, US Bancorp, Citigroup
Budgeting Mint, PocketGuard, Goodbudget, Honeydue, Personal Capital, YNAB, Everydollar, Intuit, Apple Pay
Buy now, pay later (BNPL) Afterpay, Perpay, PayPal Pay in 4, Klarna, Affirm, Sezzle
Credit history & monitoring Credit Karma, Experian, Credit Sesame, MyFICO
Cryptocurrency, decentralized finance (DeFi) CoinDCX, CoinMarketCap, MetaMask, Coinbase, Binance, Crypto.com, Trust, Voyager, River, eToro, Webull, Gemini, BlockFi
Education World of Money, Zogo, Investmate, Penny, Bankaroo, FamZoo, iAllowance, NerdWallet
Insurance FGTS (Brazil), Geico, Progressive, Lemonade, Allstate, State Farm, Jerry.ai, Esurance, Metromile
Investment Pocket Broker, TradingView, Robinhood, Stash, Webull, Acorns, Public, SoFi, eTrade, Ameritrade, JP Morgan
Loans ATTO, mPokket, Serasa, Brigit, MoneyLion, Dave, Earnin, Albert, NIRA, MoneyTap, EarlySalary, Buddy, Cleo, Varo
Neobanks N26, Chime, SoFi, Monso, Dave, Current, Tinkoff, MoneyLion, Starling Bank
Payments PhonePe, Apple Pay, Google Pay, PayPal, Venmo
Tax TurboTax, TaxAct, H&R Block, Electronic Taxation Bureau (China), Personal income tax (China)
Transfers/sending money Remitly, Western Union, TransferWise, MoneyGram, Cash App, Apple Pay, Google Pay, Xoom, Facebook Messenger

As mentioned above, however, we’re seeing more and more consolidation in fintech. the top 100 fintech apps are all growing.

Payments apps want to be digital wallets. Digital wallets want to be banks. Banks want to offer insurance and investments. Essentially, once you have customers on your platform, it’s much easier to expand the services that they use. The more services they use, the more lucrative it is for the fintech providers, which is why the top 100 fintech apps have so many apps that offer multiple services for their users.

And it just makes sense for people too.

Wouldn’t you rather deal with 1 or 2 fintech companies than 5 or 6 … all of which need to have your financial details, your banking details, your payment information, and more? I know I would.

Big Tech and fintech: Apple, Google, Amazon

I mentioned earlier that Apple Pay didn’t even show up on the list of the top 50 payment apps on either platform because it’s a default in iOS. In fact, my new iPhone 16 Pro Max told me almost every day that my device set-up was incomplete until I finally gave up and set up Apple Pay by loading in my credit cards.

What’s interesting about Apple Pay is that it is deep integrated into both Apple’s mobile operating system and desktop. Plus, Apple has the innovative Apple Card — which is still U.S.-only — but offers no fees, ground-breaking family budgeting features, cash back, and useful data on spending patterns.

 

Apple Pay digital payments fintech

 

In addition, Apple Pay has simply huge existing reach and even more massive growth potential:

  • Apple Pay has 744 million users globally as of 2024
  • Apple Pay handled 1.8 billion transactions last year: up 40%
  • Over 90% of U.S. retailers accept Apple Pay

But there are still challenges. More than 90% of iPhone users who could use Apple Pay for in-store purchases still opt for traditional payment methods. (Yeah, I’m 1 of those. I sometimes use my phone for purchases, but not frequently.)

Plus the other big tech companies aren’t laying down and conceding the market.

  • Google has a much larger global userbase to convert to its financial apps
  • Google had over 150 million active users in 2022, which has certainly grown in the last 3 years

 

google pay fintech payment apps

 

Google is also working with retail partners like Albertsons to integrate their operations with Google Pay. And there are enough Google fans on iOS who choose Google’s payment service over Apple’s that Google Pay is a top-25 app in the fintech category of the App Store.

In addition, Google has significant capabilities, installed base, and advantages in voice-based commerce on Google Home and in the Google app on both Android and iOS, suggesting that as customers get more and more used to asking Alexa, Siri, or Google to order more toilet paper or rent a movie, Google will do well here.

The rest of big tech is busy in fintech as well.

As you’d expect, Microsoft is working more on the business side of fintech, while Amazon has offered Amazon Pay since 2007 and has acquired fintech companies enabling both online and offline purchases. And, of course, Amazon is one of the biggest e-commerce companies outside of China. Facebook (or Meta) also offers some payment technologies, and as Facebook Marketplace gets bigger and more important, we might see some integrations there.

Top 100 fintech apps 2025: the challenge

COVID normalized digital banking, and the result was massive growth in fintech app usage, especially in the payments and banking categories. That’s only grown since.

The challenge for 2025 is to keep new users while continuing to expand both customer base and solution set. In some sense there’s a race to the middle between banks and neobanks. Traditional banks need to continue to get more digital and mobile. Neobanks in many cases need to offer more services and capabilities to amortize the cost of customer acquisition over more revenue-generating events … and to avoid losing customers to one-stop-and-you’re-done fintech competitors.

The challenge for fintechs today is to continue to grow in this hyper-competitive market that has been flooded with new cash. Finding the most optimal means of customer acquisition will be a huge competitive advantage, as well-funded rivals are almost guaranteed to be spraying money around like it’s the dot-com boom all over again. And with 26,000 fintech startups globally, this is not going to be an easy sector to win in.

Growth marketers and fintech

Growth marketers have a significant challenge in fintech. Your rivals literally have billions of dollars in new investment. Most of your top competitors have grown significantly through lockdown and quarantine periods.

What’s the best path forward?

Making sure every dollar of spend provides ROI. Optimizing ROAS across new, innovative channels and platforms. Killing poorly-performing partners quickly. Getting the best and the quickest insight into growth opportunities.

It won’t be easy.

Singular can help you grow

If you’re a fintech startup and are looking for marketing intelligence that can drive growth, and marketing measurement that provides the best insights for ROI optimization, book some time with Singular.

Grab a slot here, and let’s chat. We’ll listen more than we talk, understand your business and your needs, and share what we can do to help.

iOS mobile measurement 2025: the tools that still work

It’s 2025. What’s working for iOS mobile measurement? What is going to give you the data you need to beat the competition?

Sometimes it seems easier to identify what’s not working. 

  • SKAN is still hard
  • IDFAs are still scarce
  • Creative testing is harder
  • Probabilistic has its own challenges
  • And modeling … each major platform has released or is working on its own particular flavor of modeling iOS app advertising results, but it’s not always clear what goes into that

That’s why I recently discussed the future of iOS mobile measurement and marketing in 2025 with Jesse Lempiainen, co-founder of GeekLab, and Neils Beenen from Singular. (This is part of our 5-part Hack Gaming Growth event: see all the episodes in 1 place here.)

Hit play and keep scrolling for the highlights:

iOS mobile measurement: what’s working

There is good news. iOS mobile measurement still works … just not quite like it did, and not quite to the same level as it did. But there are developments that are hugely successful in restoring ad tracking, creative measurement, and conversion analysis.

Measurement methodologies that matter include:

  • CAPIs (conversion APIs)
    CAPIs give you reliable deterministic data on conversions: usually conversions on a website. Snap, Google, Pinterest, TikTok, and Meta all have CAPIs. Learn more about CAPIs here
  • AEM (Meta) and Advanced Conversions (Snap) and Ads Conversion Modeling (Google)
    Platform and ad network modeling give you additional data on ad impact, but they have some challenges (see below).
  • Advanced SAN from TikTok and similar programs from other platforms
    Advanced SAN and similar programs provide more data for MMPs like Singular to make accurate attribution decisions, while remaining privacy safe.
  • SKAN/AAK
    Yes, SKAN and its new iteration, AdAttributionKit are imprecise, partial, and delayed, but they are also deterministic and have value, even if they are not enough on their own.
  • Incrementality
    There are many ways to test for incrementality (see a 2025 guide to incrementality here) but they all have 1 goal: is my ad spend on Network X or Platform Y incremental. In other words, does it move the needle on growth, or does nothing change if I stop my spend there?
  • Probabilistic
    Let’s be honest, probabilistic is often used by programmatic networks, and likely others as well.
  • MMM (media mix modeling, or marketing mix modeling)
    MMM can be hard to implement, though it has its benefits. Marketers are moving more to incrementality testing than MMM.
  • Data governance
    Data governance is simply enforced naming conventions for creatives and campaigns — Singular offers a platform which automates the process — that unlocks otherwise-hidden creative analysis capabilities.

The challenge for 2025 is for marketers to combine multiple attribution methods to navigate iOS mobile measurement in 2025. (Without going insane, or trying to boil the ocean, or stressing too much when varying means of measurement return slightly different results.)

The good news is that Singular does a lot of that for you in Unified Measurement

And by mixing the deterministic data that we still can get, and modeled measurement techniques like incrementality, and insights based on smart data governances, marketers can still optimize their ad spend effectively.

Deduplication becomes the key when platforms model conversions

AEM and Advanced Conversions and Ads Conversion Modeling and all the other variants of platform iOS mobile measurement modeling are important in 2025. Yes, they’re a little black boxy. Yes, it’s challenging to know exactly how the big mobile adtech players are modeling their results. 

But we are seeing more insights as a result of modeling that the big platforms are doing on conversion reporting, even if they’re a response to programmatic platforms using probabilistic methods and aimed at recapturing some of the installs and conversions that SANs won attributions on in the past.

The challenge is that when you’re looking at Advanced AEM or Ads Conversion Modeling from Google or Advanced Conversions from Snap, how do you know that they’re not all claiming the same installs?

“ Is there actually one way or one source of truth around how you can actually look at your performance data now?” asks Beenen. “That goes diametrically against the reality on the ground when it comes to measuring iOS signals because there’s too many sources available … the nitty gritty really goes into how you are doing your deduplication.”

Deduplication becomes key, and that’s where additional data from ad partners, like Advanced SAN from TikTok, is helpful.

“ We’re supporting AEM on TikTok, we’re supporting AEM on Meta as well,” says Beenen. “And if you then total the AEM up, of course we see a jump in the actual campaign performance.”

But it’s also important to look at data in your MMP dashboard, like Singular’s, to look for assists, showing you when ads on competing networks are working together to generate a result. And it’s important to check Singular’s attribution decisions, which are based on all the measurement data we can access. Singular sees what each network claims, but then makes an attribution decision that deduplicates all those claims, providing your best view of real, actual impact.

Ultimately you do want to bolster your iOS mobile measurement with incrementality testing as well. When done right, incrementality testing gives you extremely reliable data on what different ad partners and campaigns actually achieve. 

Because ultimately you want data from your ad partners — or at least what they’ll share in a privacy-safe way with Singular — but you don’t want them completely grading their own homework.

Creative measurement requires smart data governance

The challenge with all modeling is creative measurement and optimization, which you’d really like deterministic data on. One solution for that lies outside the platforms and networks themselves, and it’s data governance.

Seemingly unnecessary for smaller organizations, data governance is essential for all because campaigns and creatives easily reach into the hundreds, even on just 1 platform, even at small scale. For large organizations, we’ve seen 10s of thousands of creatives, which very quickly scales out of control if you try to manage it manually.

Data governance helps with iOS mobile measurement because when you manage creative names, campaign names, geo encoding, conversion outcomes, and any other metadata you want for optimization and reporting well, you can get high-quality first-party data on which creatives and CTAs and campaigns worked best, converted most frequently, and resulted in the highest ROI.

Even, to an extent, inside platform black boxes that might take your creative and mix it up in the blender to build thousands of ads from dozens of components. You’ll still know that a certain image and a certain string of text were involved in good — or bad — results.

Check out how here.

Conversion APIs (CAPIs) are increasingly important in iOS mobile measurement

When you think CAPIs, you think retail typically: a person clicks an ad, goes to a website — usually a mobile website, but not always — and buys a product. A web SDK in that retail site informs the ad network, and a conversion gets claimed.

But it can be used in gaming as well, via a mobile SDK.

And it’s another useful signal, says GeekLab’s Jesse Lempiainen:

“ That’s something that we’ve utilized quite a bit, both web2app campaigns that we partner up with Meta officially, and helping mobile publishers and developers do those web2app campaigns,” he says. “ We’re kind of staking a step back and measuring everything on a creative level and, and then utilizing these web technologies essentially … so conversion API to send events back to networks.”

Success that GeekLab is seeing there includes:

  • Lower cost
  • More daily new users in App Store Connect
  • Retention rate going up

But don’t expect it to be perfect: Lempiainen estimates the data accuracy level at around 70%.

Which brings up a good point in iOS mobile measurement for 2025: don’t expect perfect. And you don’t need perfect either. You do need good directional data that you can make quick decisions on … and that you can get.

In fact, that’s enough to keep the growth machine moving in the right direction. 

(See what Jonathan Reich, CEO of Zedge, says about the perceived need for perfect data.)

More in the full podcast

Of course, there’s more in the full podcast episode. And don’t forget to check out all of the Hack Gaming Growth sessions as well.

Here’s what else you can expect:

  • 00:00 Introduction to 2025 iOS Measurement
  • 01:01 Current Challenges in iOS Mobile Measurement
  • 03:50 Retargeting Strategies and Banner Ads
  • 04:40 The Role of SKAdNetwork and AEM
  • 05:47 Probabilistic Attribution and Industry Trends
  • 09:06 Unified Measurement and Incrementality
  • 19:24 Web to App Campaigns and Conversion APIs
  • 24:36 Future of iOS Game Marketing in 2025
  • 27:45 Conclusion and Final Thoughts

Get it wherever you get podcasts, or subscribe to our YouTube channel.

State of user acquisition 2025: 8 top tips

User acquisition 2025 winners will need to be quick on their feet and nimble with their tactics. So much is changing, and so much of that is driven by developments in AI.

  • What can you expect in user acquisition for 2025?
  • Will AI do everything?
  • Will web2app be the trend of the year?
  • Will 2 or 3 ad networks totally take over mobile marketing? 

We recently convened a group of experts to debate exactly this question: what should we expect in UA for 2025? Some of what you might want to learn is covered in our latest Quarterly Trends Report: check it out for all of the newest intel. But there’s even more in our Q1 2025 State of User Acquisition live event, which is now available on demand.

We talked about:

  • AI, LLMs
  • Web spend
  • CPI trends
  • The top growing ad networks
  • Predictions for 2025

And our expert panel of guests included:

  • Jonathan Reich
    CEO at Zedge, which has over 750M downloads (!!!)
  • Stephanie Pilon
    New CMO at Singular, led a digital transformation for a $600M business unit
  • Tomás Yacachury
    Strategic Partnerships at Kayzen (check out his reports: super insightful)
  • Ben Collins Jones
    Solution specialist, SplitMetrics (the first company ever to build an Apple Search Ads management platform)
  • Ashwin Shekhar
    CRO & co-founder, AVOW, which has partnerships with some of the biggest smartphone makers on the planet covering 86% of the global Android market for OEM UA deals.

State of user acquisition 2025: what to expect

AI and large language models like ChatGPT are significantly changing the way advertisers need to approach search campaigns. Specifically, tight contextual targeting and keyword mapping for search campaigns aren’t the best way to go as search becomes more AI-driven.

Since the AI understands your intent and not just the exact match words you’re using, you’ll miss good opportunities by targeting too literally and too tightly. User acquisition 2025 winners will need to take this into account:

“As search advertising evolves with the rise of these large language models, ads using phrases or broad match for Apple Search Ads—essentially discovery campaigns—tend to perform better because these LLMs are getting smarter and understanding intent a bit better,” says Jones. “These formats capture a massive range of user inquiries compared to older systems, where exact match keywords risk missing alternative ways people might be searching for your product.”

This is the case both for very top of funnel searches on public search engines as well as bottom of the funnel searches inside the App Store and Google Play.

The flip side: watch out for overly-broad matching that dilutes your results and reduces profitability.

2.  Generative AI for on-the-fly creative

We’ll see the rise of generative AI in making creative that is personalized to an audience of 1, says Reich.

“I think that the next generation is going to be where AI begins creating AI ads for whatever ChatGPT or any of the other providers are rolling out so that you can have super customized and personalized ads that are created on the fly.”

That is likely going to be better and more successful on platforms with more first-party data and deeper knowledge about its users, and it’s also most likely going to happen in high-value verticals, thanks to the much greater compute costs that generative AI requires.

4. OEMs for smart, nimble UA campaigns

Once upon a time, OEM campaigns were vast, slow, ponderous things that took 6 months to configure and run, and were essentially set-and-forget, because you couldn’t change them.

Now you can do local on-device search campaigns, preloads, ads in OEM-owned apps or first-screen or lock-screen experiences, and much more, like Google Play Auto Install prompts.

“ The OM platforms offer a lot,” says Shekhar. “They offer a large user base, advanced adtech, and they have a lot of first party data. They know user behavior, they know what kind of apps you have, and they are leveraging all of this to deliver the right ads to people at the right time.”

User acquisition 2025 success could include an OEM strategy, which we’ve seen result in huge scale.

5. User acquisition 2025: think AI for reporting and analysis

We’re definitely seeing AI more for reporting and analysis of marketing campaigns (keep your eye on Singular here for interesting announcements in the near future).

It just makes sense: more insight, more analysis, and less effort.

Something I’ll recommend on this: always do a sanity check yourself. AI is not perfect, especially LLM-based AI, and mistakes can happen.

6. Influencer marketing + guerrilla marketing … with some star power

Influencer marketing is still in its growth phase, says Ben Collins Jones. And he’s seeing more and more brands, including the biggest brands on the planet, do cool stuff that goes viral.

“ We’re seeing a shift of marketers towards organic growth through social media and traditional channels to boost brand awareness, and build communities,” he says. “This means partnering with celebrities — star power is never gonna go away, right — but also then adopting it across channels and engaging in co-marketing with well-known brands and barter agreements, and even then ultimately using guerilla marketing.”

The example he gave?

Severance, a show by Apple on Apple TV+, set up an office in Grand Central Station and actually had the show’s stars pretending to be working in that office. That created huge buzz, Reddit was taken by storm, and it turned into a massive promotion that they could not really have bought or paid for.

7. Better channel/partner testing efficiency via AI

If you have AI helping with analytics, you can also have AI helping with testing new channels and testing new partners.

Part of the reason marketers don’t test as many new channels and partners as they might like to is the overhead in attention and time that it requires, and the result is lower marketing efficiency. (Stay tuned for data that we’ll be releasing shortly that shows that generally, the more partners marketers use, the higher ROI they get.)

So if you can get help with AI, you can test more.

Testing more means you can unlock higher marketing ROI.

8. Web2app is super hot, but you need the right tech

63% of website traffic is happening on the mobile web, says Singular’s Stephanie Pilon, making it the perfect place to capture intent.

(Especially because a lot of that behavior is goal-oriented. Target well, and you have a good shot at getting attention.)

“ Think about how many times a day you’re opening your phone to do a search. I mean, this is the most beautiful place for you to actually advertise your app because that is where people are looking,” she says. “It’s often that I’m actually going  to Mozilla or Google, basically to do the search before I’m even going into the app store.”

But you need the right tech to make it happen, including:

  • Comprehensive cost reporting, so you capture cost from all channels and all platforms
  • A web SDK, so you can capture all the events you need to track and optimize
  • Plus, of course, deep linking, which makes a smart contextual bridge between the mobile web and your app
  • And don’t forget link governance, which is going to ensure that all the insights you need will actually be captured and understood in a scalable, smart way

That ingredient list gives you full funnel understanding on creatives that drive action, landing page elements that work, and campaigns and partners that are effective, Pilon says. (See more details on the components of the solution, all of which you can get from Singular in 1 integrated package: cost aggregation, web attribution, deep linking, data governance.)

So much more in the full webinar

Check out the full live event here.

Featuring insights from Jonathan Reich, Stephanie Pilon, Tomas Yacachury, Ben Collins Jones, and Ashwin Shekhar, this user acquisition 2025 webinar will equip you with the insights you want to outperform your competitors this year.

What we cover:

  • 00:00 Welcome and Introduction
  • 03:52 Meet the Panelists
  • 05:22 Interactive Polls and Initial Insights
  • 08:06 Quarterly Trends Report Highlights
  • 12:18 AI and Search Advertising
  • 20:12 Alternative Growth Sources
  • 26:53 Web to App Transition
  • 29:06 CPI Prices at an All-Time High
  • 29:38 Web vs. App for Marketers
  • 30:31 Mobile Web vs. In-App Advertising
  • 32:29 Web to App and App to Web Strategies
  • 37:39 The Rise of Independent Ad Networks
  • 42:52 Predictions for 2025
  • 58:45 Q&A Session

Free tools for ‘stupid simple’ game analytics: retention, LTV, DAU, ARPDAU

Game analytics is hard. Retention curves are hard. Calculating LTV can be hard, and knowing how many DAU you’ll have after 7 months of growth campaigns is also hard. Fortunately, there are some new free tools to help  you figure it all out without knowing Python, without having to write complex scripts, and without even having to do some complicated spreadsheet work.

It’s called Professor Arpdau, and it’s a suite of (mostly) free online tools designed to help game developers and marketers predict user retention and lifetime value (LTV), plus optimize pricing for different global markets.

It’s from Russell Ovans. If that name rings a bell, it’s because he wrote a massive book on analytics for mobile games called Game Analytics: Retention and Monetization in Free-to-Play Mobile Games. The book is great, but it has some parts with lots of math and code, and Ovans wanted to make game analytics “stupid simple.”

I recently had a chat and got a demo from Ovans.

Click play to check it out:

Engineering mobile growth via game analytics

Ovans is an entrepreneur, software engineer, and computer scientist. He’s also the former director of analytics for East Side Games, makers of Star Trek, The Office, and Trailer Park Boys games, among others. He’s still on the board there.

So he knows a bit about mobile growth and game analytics.

And he knows what’s key to your app growing.

  • Things like retention, where tiny improvements in D7 or D30 metrics can have a huge impact on revenue.
  • And pricing strategy, where just letting Google or Apple set your global prices based on exchange rates will result in much lower sales and profitability than you might think.
  • Or live ops investment, because games with good retention (8%+ at D90) typically invest in events, new content, and player engagement.
  • And LTV forecasting, because by understanding expected revenue per player, UA managers can bid confidently on new installs.

But calculating retention, LTV, and expected DAU over time are challenging. And implementing a global pricing strategy on Google Play, for instance, is tedious and painful.

So he built some tools to make it easier, and is releasing them for free.

Free tools for game analytics: retention, LTV, DAU predictor

There are 3 free tools in the Professor ARPDAU game analytics collection:

  1. Retention Curve Creator
    This tool helps game developers predict long-term retention by inputting early retention numbers (D1, D3, D7). The model fits a curve to the data to estimate D30, D90, and even D365 retention. Retention curves are the foundation for all other game revenue and performance predictions, so this is critical.
  2. LTV Predictor
    The LTV Predictor uses the retention curve that you’ve just built, plus your ARPDAU (Average Revenue Per Daily Active User) to forecast customer lifetime value over time. It provides D7 ROAS (Return on Ad Spend) targets to help UA managers determine if an ad campaign is on track to break even, providing insights like break-even timeframes. For example, if D7 ROAS is 29% of CPI (Cost Per Install), you can expect to break even by Day 90.
  3. DAU Predictor
    The DAU Predictor estimates how many DAUs and revenue a game will generate based on your retention curve and daily installs, which helps marketers forecast how big a game will get and whether their retention strategy is working. For example, with 2,500 installs per day and a retention curve of r(n) = 0.33 * n -0.238, the DAU Predictor estimates you’ll have 95,000 DAU after a year with daily revenue approaching $150,000.

This is super-helpful for the non-technical mobile marketer, but it’s also super-helpful for technical marketers. The reason: it’s incredibly simple to pop in different numbers and check what a different retention curve might do for your break-even period. Or what slightly increased UA might do for your daily revenue numbers in a year’s time.

It’s “stupid simple” game analytics, which means it’s also really really fast. And speed is just as important as ease.

1 paid tool: country-specific pricing

There is 1 paid tool as well for country specific pricing.

The reason is that if you have 20 different items that can be purchased, implementing a price for each in each geo you’re releasing the game is almost impossible. It’s tedious and time-consuming. And many games have 50 or a hundred items players can buy. Multiply that by 150 countries, and you’ve got a recipe for a wasted week.

So you let Google Play do it automatically.

The problem: it doesn’t understand the Big Mac index. In other words, it just does a straight conversion between currencies without taking into account affordability.

The result is lost revenue.

“Professor ARPDAU not only uses current exchange rates and understands which countries have a value added tax or goods and services tax that must be included in the price, it will go through and adjust all of your prices using the Big Mac index or purchasing power parity, whatever it has data available for, to try to come up with a price that’s more comparable in the 100 other countries that your game may be available in,” says Ovans.

It then gives you a CSV file with all the right pricing to upload to Google Play: updating all your pricing all at once.

Ovans learned of this problem when seeing lack of profitability for East Side Games in Mexico, where automatic currency conversions resulted in prices that were unaffordable for locals.

After adjustment, revenue went up significantly, as did profitability.

Much more in the full podcast

Get Growth Masterminds wherever you get your podcasts, or subscribe to our YouTube channel.

Here’s what you’ll get in this episode:

  • 00:00 Introduction to Growth Masterminds
  • 00:59 The Goal of Making Game Analytics Simple
  • 02:09 Challenges and Feedback on the Book
  • 03:39 Launching ARPDAU’s Free Tools
  • 04:54 Demo of Retention Curve Creator
  • 10:51 Predicting Customer Lifetime Value (LTV)
  • 16:52 Estimating Daily Active Users (DAU) and Revenue
  • 21:57 Future Enhancements and Feedback
  • 24:05 Introduction to the Big Mac Index
  • 24:30 Country-Specific Pricing Strategies
  • 25:08 Challenges with Global Pricing
  • 26:31 Implementing the Big Mac Index
  • 28:06 Google Play Console Pricing Features
  • 30:39 Using Professor ARPDAU’s Tool
  • 31:52 Adjusting Prices with CSV Files
  • 39:33 Final Thoughts and Q&A

The emerging LLM search advertising landscape: infographic

AI-driven large language model (LLM) search engines are going to completely change the way we find information, answer questions, search for products, and make purchase decisions. So it’s past time that we take a look at the emerging LLM search advertising landscape.

A visual overview of the LLM search advertising landscape

LLM search advertising infographic

LLMs that matter: ChatGPT and more

As I write this, LLMs are growing super-fast, even if the LLM search advertising space is still incredibly young.

Here’s the ones that we can get data on:

  • ChatGPT by OpenAI: 400M weekly users
  • Ernie Bot by Baidu: 300M users (no details on MAU, DAU or WAU)
  • Gemini by Google: 250M weekly users
  • Llama by Meta: 200M weekly users
  • Claude by Anthropic: 50M weekly users
  • Perplexity AI: 15M weekly users

(Sources: BI, Reuters, Gemini estimate based on 106M app downloads plus 275M monthly visits plus integration into Google tools such as Gmail and Meet: 9M organizations, Llama estimate based on Mark Zuckerberg’s recent statement that Llama was serving 600M users monthly, Claude extrapolation from SimilarWeb, plus app usage, FT)

ChatGPT leads, hitting around 1% of global search volume by some measures. That seems small until you realize that with all the resources of Microsoft behind it Bing worked for a decade to capture share from Google and is still only under 4% of global share.

Gemini, Perplexity, and Copilot are also players in search, though with less usage. DeepSeek is a recent challenger.

And Llama by Meta might be a sleeper here: it’s not a standalone product or service like many of the others, and so much of its use might go unreported by analytics engines that detect traffic on the open web. Meta has embedded Llama in pretty much every significant product, so it could have a massive share that we’re just not seeing.

LLM search advertising versus traditional search engines

Of course, LLMs are much more than search engines. In fact, they’re vastly different than search engines. And that difference shows us what will change in an LLM search advertising platform.

Search engines are exactly that: focused on SEARCH. 

That’s actually a bad metaphor for what we wanted to accomplish in 1995 when we fired up Yahoo to look for something on the brand-spanking-new World Wide Web. And it’s a bad metaphor for what we want from Google and Baidu and Bing today.

We don’t want to search.

We want to FIND.

More than that, we want to know. To understand. Maybe, to make a decision. Perhaps to make a purchase.

Traditionally, a search engine provides links to sources — it retrieves and ranks web pages, leaving users to sift through results. In contrast, an LLM like ChatGPT delivers direct answers. It synthesizes information into a conversational, coherent response without requiring users to browse multiple sources. Search engines excel at finding specific web content, while LLMs focus on understanding context and generating responses tailored to user intent.

Of course, search engines have been changing over the years to offer more and more on-site zero-click answers, but LLMs take this to a new and vastly higher level.

Traffic from LLMs

We’ve seen the massive growth in LLM traffic here at Singular. As we reported in our latest Quarterly Trends Report, ChatGPT has become a top source of traffic for Singular customers without even offering an LLM search advertising platform.

The growth here has been astounding from 1 quarter to the next: 8,400%.

  • Q3 2024: 1 Singular customer
  • Q4 2024: 85 Singular customers

In Q3, just 1 Singular customer received traffic from ChatGPT. In Q4, that ballooned to 85, and the growth per customer increased massively as well.

And ChatGPT doesn’t even have an advertising platform yet: this is just pure organic traffic measured by 1 of the simplest and oldest of open web analytics solutions: UTM parameters: “utm_source=chatgpt.com” at the end of referrer links.

The ad networks are coming

LLMs are monetizing primarily via subscriptions right now, and that will continue for premium customers. But advertising always comes in to expand TAM and market share to those who won’t pay, and it is already partly here.

LLMs that have active ad platforms right now include:

  • Gemini by Google
    Ads with answers
  • Llama by Meta
    (Ads surrounding Llama)

LLMs that are planning or preparing their ad platforms include:

  • ChatGPT
  • Perplexity
  • Claude

Expect every significant and open-to-the-public LLM to offer an ad network within the next 18 months or so. It’s essentially a requirement to capture value from all users, not just paying subscribers.

Ads for LLM search engines will be different

Ads will work differently on LLMs. And LLM search advertising platforms will be astly different than Google or Bing or Baidu.

How different we’ll find out over the next few years, but here’s some clues:

Targeting options:

  • Untargeted brand ads
    Everyone needs soap. Big brands with broad targeting could adopt a mass media approach.
  • Contextual targeting
    Someone searching for things to do in Tahiti might not have their flight yet..
  • Behavioral targeting
    ChatGPT gets a pretty good sense of who you are as you use it, and that’s first-party data which could be used to create interesting audiences..
  • Broad keyword matching
    Exact keywords won’t be necessary: LLMs understand language and can provide broad matching out of the box that is likely better than exact match keywords

Placement options:

  • Answers are different than search results..
  • Ads will be separate from answers..

Formats:

  • Initial LLM ads have been text, and we’ll continue to see that
  • We’ll also see some image+text ads, especially for sponsored product results
  • We may see video ads playing side-by-side with the question-answer interface

We’ll probably also see a much lower ad load. Google, for example, often has dozens of ads per page. LLMs may not exactly have pages per se, and are likely to have single-digit numbers of ads per screen, at least initially.

Query uniqueness may go up as well: search engine queries have been getting longer and more conversational over time. Where we might once have typed “best pizza NYC” we’re more likely to ask “Where can I get the best pizza in New York City?”

That’s only accelerated with Alexa and Siri and Google Assistant, and now particularly with LLMs. In fact, I often use voice — even on my laptop — with ChatGPT to enter a phrase, sentence, or even paragraph of inquiry, which the LLM search engine then uses to find a very precise, specific, and contextualized answer.

Taste of the future

We’re only getting a taste of the future right now.

LLM search advertising measurement will come too, with programs for MMPs like Singular, and this will all get more sophisticated.

“This is only a taste of the future,” says Singular CMO Stephanie Pilon. “Perplexity has already set up ads on its LLM , and we’re seeing movement from Google’s Gemini as well. We expect LLMs like ChatGPT to be much more significant in marketers’ and advertisers’ plans in 2025.”

Incrementality testing insights from 750 million app installs

Of course, you already know: incrementality testing helps determine whether your ad spend is truly driving new user growth … or merely capturing users who would have installed your app anyway.

But how important is incrementality testing?

And how can you do it relatively painlessly?

In a recent Growth Masterminds I chatted with Jonathan Reich, the CEO of an app publisher with 750 million app installs: how they think of incrementality, how they measure incrementality, and tips for how you can do the same. The publisher is Zedge, which specializes in phone personalization with offerings like wallpapers, ringtones, and AI-powered customization tools so people can create their own one-off phone customizations.

Their flagship Zedge app has been installed over 750 million times, with 25+ million active users and 15 million reviews (!!). It’s primarily ad supported, so smart arbitrage on user acquisition is critical.

Which makes incrementality testing also critical.

Check out our chat here:

Why Zedge started incrementality testing

Initially Zedge grew organically. 

It’s in a cool niche — young smartphone owners are particularly interested in customization — and had such an early start from even before the smartphone era started that millions and millions of users just naturally downloaded the app and used it, thanks to strong ASO as well as SEO.

Eventually, however, Zedge started paid user acquisition in order to accelerate growth even more.

And it clearly worked.

But there was always a nagging question …

“At first, wow, we’re seeing return on ad spend through the ceiling,” Reich told me. “But then the question that came up was, hold on a second … if we were to stop advertising, would we generate those installs and that revenue accordingly?”

And that’s where incrementality testing comes into the picture.

How Zedge does incrementality testing

There are a ton of different approaches to incrementality testing:

  1. Holdout group
  2. Geo-based
  3. Intent to treat
  4. Time-based
  5. Ghost ads
  6. Synthetic controls

Check out much more about all of these, how they work, and how to start in our recently-published definitive guide to incrementality in 2025

Zedge primarily manages checking ad partners and campaigns for incrementality in 4 ways:

  1. Market-level testing
    In market-level testing, Zedge pauses advertising in select markets and measures the impact on both overall installs and — importantly — organic installs. Depending on the difference, the company restarts campaigns.
  2. Budget fluctuations
    If everything in your marketing budget is steady-state, it’s almost impossible to know what’s incremental. So Zedge will dramatically increase or decrease spend to assess the impact on install volume and velocity. How? They’ll often use a “sine wave” approach, Reich says: fixed spend, small spend, big spend, small spend. Comparing the varying investment levels to what you actually know happens in your app — your own first-party data — gives you all the information you need to know about the incrementality of your campaigns.
  3. Platform comparisons
    Zedge will sometimes shift budget between platforms to see changes in organic installs and paid ROAS.
  4. INCRMTL
    Zedge uses INCRMTL (and Singular data) to assess incrementality on a regular basis.

“There are whole sets of different tests that we have undertaken over time in order to really test the limits,” Reich says. “And we’ve done so without breaking the bank.”

That’s important.

You want to test, but you don’t want to overspend on tools. And you don’t want to underspend on campaigns that actually are incremental to your growth and profitability.

Should you buy your name on the App Store?

There’s 1 really big question every brand has to think about at some point: do you buy your own name on Apple Search Ads and Google Play?

It’s a tough question to answer. And there are potentially massive consequences to getting it wrong.

There is a good side to the problem, but also a bad side.

“If you are first and second, someone’s going to click on you,” Reich says. “However, when you are paying for that and you’re stealing from your organics, that is bad.”

The good news: incrementality testing can give you an answer. And it’s relatively easy to get the answer if you’re in multiple geos.

Simply pause spend in select geos, measure what happens with install volume, and assess whether the price you pay for showing up at the top of your own searches is worthwhile.

Key incrementality testing learnings

Incrementality will teach you things about your marketing that are hard to learn any other way. Here are a few that Zedge learned.

  1. Some channels simply won’t work for you
    And some partners simply won’t work for you. No matter how much optimization you do, some partners failed to provide incremental value for Zedge, and you’re likely to find the same thing. That’s OK. Not everything works for everyone. Just find the ones that do.
  2. Different channels drive different outcomes
    For Zedge, some were better at driving users who monetized via ads. Others were better at driving subscribers. You won’t know which is which until you test.
  3. Don’t overvalue precision
    Seeking ultra-precise attribution data can lead to analysis paralysis. Once you get direction-relevant insights, make changes.
  4. Don’t go “cold turkey”
    Completely turning off UA will hurt overall growth. You can run incrementality testing without getting that extreme.
  5. Don’t be impatient
    Incrementality takes time to measure effectively. Don’t make changes and poke them with a stick tomorrow. Let them breathe.

Finding success is great. But finding failure is also progress, because you’ve eliminated a possibility.

“We have found that there are certain DSPs that just don’t work for us,” Reich says. “No matter how we test, no matter whether we scale up, scale down.”

That’s why you test before you scale.

How to test a new ad partner

So how do you test a new channel or ad partner? In a word, carefully.

  1. Start small
    Give your new ad partner an initial test budget of a few thousand dollars over a couple of weeks.
  2. Expand gradually
    If your early results with the new ad partner or channel are promising, increase spend in stages. As you do …
  3. Monitor multiple factors:
    1. ROAS trends … up/down/same?
    2. Impact on organic installs … increasing, decreasing?
    3. Quality of new users … engagement, retention, monetization?

You have to test new partners to find the nuggets of gold. But you have to do so carefully.

“We’ll take a small test budget, dip our toe in the water, and begin to take a look at the results,” Reich says. “And then once we validate that something is helping us, the question is, how fast do you press down on the accelerator pedal?”

Much more in the full podcast.

As Zedge learned, incrementality is more art than science.

While data is crucial, success comes from balancing your quantitative analysis with your strategic intuition. The challenge: marketers have to be capable of accepting uncertainty.

Remember, the goal is optimization, not perfection.

“When you start out, you just think, hey, this is all digital,” Reich says. “We can measure anything. We’ll have answers instantaneously. And it ain’t like that.”

Check out the full episode wherever you get your podcasts, or on our YouTube channel. Here’s what you’ll find:

  • 00:00 Introduction to Incrementality Testing
  • 00:44 Meet Jonathan Reich, CEO of Zedge
  • 01:15 The Origin Story of Zedge
  • 05:24 Marketing Strategies and Organic Growth
  • 07:26 Challenges and Insights in Incrementality
  • 09:48 Testing and Optimization Techniques
  • 14:44 Key Learnings and Best Practices
  • 20:04 Common Pitfalls and Final Thoughts

UA 2025: recapping our massive state of user acquisition live event

Mobile ad spend is forecast to hit $450 billion in 2025. Which means that if you monetize via ads, do a little happy dance: this year is gonna be good. It also means that UA 2025 — acquiring new mobile app users via ads — is gonna be more expensive this year. 

That’s why we just held our State of User Acquisition 2025 live event for almost a thousand mobile marketers.

What we learned is that AI search engines are going to massively disrupt traditional discovery (and not only Google), that web2app is going to continue to grow massively, that app to web is joining it, that independent emerging ad networks are where you’ll find growth, and much more.

(Including no fewer than 14 predictions for 2025 … keep reading!)

Perhaps more importantly, we got a ton of marketer insight into how to navigate those shifts and position you to crush your user acquisition goals in 2025. Here’s who was speaking:

  • Jonathan Reich
    CEO at Zedge
  • Stephanie Pilon
    CMO at Singular
  • Tomás Yacachury
    Strategic Partnerships at Kayzen
  • Ben Collins Jones
    Solution specialist, SplitMetrics
  • Ashwin Shekhar
    CRO & co-founder, AVOW

UA 2025: AI search is here with a bang

As we shared in our recent Quarterly Trends Report for Q1 2025, AI search is already a thing. In fact, we literally saw an 8,400% explosion in referral traffic from ChatGPT to our advertisers’ landing pages … and OpenAI hasn’t even launched its advertising platform yet.

AI impact on search ads in 2025

Marketers who attended our live UA 2025 event agreed:

  • 35% said AI search would have “significant impact” in 2025
  • 34% said it would have huge impact
  • Only 9% said AI search would be low impact
  • And only 3% said it would have almost no impact

We have to not get ahead of ourselves here, though:

“ChatGPT is currently trending at around 1% of the search of the market in search volume,” says Ben Collins Jones. “It actually does only have a small corner of the market.”

That’s true.

However, as Collins also notes, the growth rate is what we need to look at, and that’s significant. Also, think about how you used to search via Google. To get the answer you need, you might have had to query 4 or 5 different things multiple times, where now via ChatGPT or Perplexity or Claude or Gemini, you might get the answer you need in a single shot.

Which would also have an impact on “percentage of searches” on each platform.

In fact, the best platforms should take it down to 1 as often as possible.

How AI search like ChatGPT will impact ads and advertising

AI search is different than keyword search. 

In precisely the same way, advertising on an AI search engine will not look like advertising on a traditional search engine. Understanding the differences will be critical for UA 2025 success.

Advertising in AI search will focus on context-aware, real-time personalized content rather than keyword-based targeting. The key to success will be leveraging AI-driven ad creation, broad match strategies, and dynamic response integration into AI-generated search results.

What does that mean?

  1. Fewer but more impactful ads
    1. AI search tools generally provide a single, curated answer rather than a full page of search results. This should translate to fewer ad placements. And that should make each ad more valuable but also more targeted to what users are searching for.
    2. Impact: Higher cost per ad slot but better conversion rates.
  2. Shift from traditional PPC to sponsored recommendations
    1. Instead of bidding on keywords, advertisers may pay to sponsor AI-generated responses or even have their content inserted into AI-generated summaries. (The former is more likely, as it maintains the implicit contract between AI search engines and their users.)
    2. Impact: Search advertising could resemble native advertising more than traditional PPC.
  3. AI-optimized ad placement
    1. AI search tools will automatically insert the most relevant ads into conversations based on real-time analysis of user intent.
    2. Impact: Less manual ad placement, more AI-driven automation in ad bidding and targeting. Also, better relevance.
  4. New platforms will emerge
    1. LLMs like ChatGPT and Perplexity don’t have significant ad infrastructure yet, but it’s only a matter of time. AI-powered search advertising will likely become a major new platform for marketers.
    2. Impact: Marketers will need to adapt ad and content strategies for AI search engines and conversational AI rather than just traditional search engines.

Another thing worth considering: right now the search functionality on the App Store and Google Play is plain vanilla old-school keyword-based search. Perhaps not coincidentally, app discovery kinda sucks.

In the future, all search should be AI-driven and largely similar to a ChatGPT experience. That could vastly change on-platform app discovery … and maybe things like Apple Search Ads too.

So what kinds of ads will work?

We see the changes already happening, and they’re just going to continue.

  1. More context-aware and intent-driven ads
    1. As Jonathan Reich says, “AI will provide context-aware and intent-driven customers, making ads more focused.”
    2. Think summaries and recommendations more than lists … ads will increasingly align directly with user queries, providing highly relevant and context-aware responses.
  2. Also: dynamic, personalized ad content
    1. While we see the beginning of it now, we’re increasingly going to see AI creating AI ads that are super customized and personalized and likely often generated on the fly.
    2. Goodbye static banners or PPC links, hello real-time recommendations tailored to our query, behavior, and past interactions.
  3. Ads in broad-match campaigns
    1. As Ben Collins Jones says, “ads using broad match and discovery campaigns will perform better, as LLMs understand intent better.”
    2. That means you don’t need to tediously build exact-match keyword lists; AI ad engines will understand broader audience intents. But it does mean you need to teach the AI what your product, service, or game can do in much more detail.
  4. And, of course, ads with AI-powered optimization
    1. As Tomas Yacachury says, “AI will allow extreme personalization of creatives, ensuring ads match the context of the user.”
    2. But it’s not just creation, it’s also optimization.
    3. AI will help optimize campaigns much faster and better than now.

As you can see, there’s a lot more intelligence in UA 2025.

UA 2025: web2app will continue to grow

As our latest Quarterly Trends Report showed, we’re seeing massive growth in web2app: literally a 54.39% increase from January to December. There are plenty of reasons for that, some of which we recently explored in this blog post on web2app growth.

Traffic and data

Essentially, there’s traffic growth and data advantages.

“Web is where the intent is — 63% of global website traffic is now on mobile, making web-to-app an essential strategy,” says Stephanie Pilon, Singular, CMO.

Web2app is becoming a key user acquisition channel because it allows marketers to capture intent-driven users directly from mobile web traffic AND because they can capture more data, which Gessica Bicega recently shared in a Growth Masterminds episode on web2app.

On iOS for example, web2app returns data that ATT (App Tracking Transparency) limits, allowing perhaps 20% more data visibility compared to only app-to-app tracking. Once users are in the flow, first-party data collection is more robust, making it easier to measure campaign performance.

Cost efficiencies

Plus there are cost efficiencies.

“When we see higher prices on app inventory, a natural move would be to go to web, where it is still cheaper,” says Stephanie Pilon.

Tomas Yacachury backed that up with data from Kayzen: mobile web ad impressions are significantly cheaper than in-app impressions, especially on Android. (There are caveats here: in-app can be higher quality and more full-screen, but that can exist on mobile web as well.)

mobile web vs in-app CPMs

New audiences

In addition, as Gessica shared in that Growth Masterminds episode, you can access different and new audiences — which are often higher-paying audiences — on the web. That can be challenging in app-based ads, so it’s tremendously valuable to marketers.

“The consolidation of major platforms has opened the door for independent players to break the mold,” says Kayzen’s Tomas Yacachury.

That’s true for both web and app-focused ad networks, of course.

New revenue opportunities

As I’ve already talked about in this blog post, How games are boosting revenue 30% using off-platform mobile payments, using web as part of the onboarding flow can also boost revenue.

And, in fact, in our live poll, 31% of marketers said the biggest advantage of web2app is “making users multi-platform customers.”

web2app growth

Marketers are increasingly using web2app to make users multi-platform from the very start. That is important for being able to contact them via multiple channels, but also so that apps can bypass app store fees on purchases. This is particularly critical for gaming and subscription apps, where avoiding the 30% app store fee significantly boosts revenue.

And that also leads to the reverse trend: app to web.

“While web2app is good for user acquisition, app-to-web is becoming a major trend for retaining users and getting them to purchase via web stores,” says Ashwin Shekhar, CRO at Avow.

In other words: they’re in your app already, but you direct users off-platform for additional app or game features and services, including purchases.

But you need the right tech stack

But you need the right tech to manage and measure multi-platform journeys.

“To make web2app work, you need a web SDK, deep linking, and cost reporting that connects web performance to app conversions,” says Stephanie Pilon, CMO at Singular.

That means:

  • Comprehensive cost reporting for mobile web campaigns and in-app and anywhere else you’re acquiring new users
  • Web SDKs to measure user journeys across web and app (plus of course mobile SDKs, console, etc for full coverage)
  • Deep linking to take users to the right place in your app
  • Cross-platform ROI/ROAS measurement to tie everything together

UA 2025: 14 predictions

So what should we see in 2025? According to our panelists, the biggest themes for 2025 are:

  • AI-powered advertising and automation
  • Massive growth in web2app and app-to-web strategies
  • Diversification beyond Google & Meta
  • Incrementality measurement
  •  AI-driven creative optimization and personalization

Here are all 14 predictions panelists made:

1. AI will transform search advertising

Prediction:

AI-driven dynamic ad generation will become the norm, replacing manually designed creatives.

Jonathan Reich (CEO @ Zedge):

“AI will begin creating AI ads that are super customized and personalized, almost generated on the fly.”

2. LLMs will disrupt traditional search and advertising

Prediction:

AI-powered search engines will reshape user discovery, leading to a shift from keyword-based to broad-match and conceptual advertising models.

Ben Collins Jones (SplitMetrics):

“ChatGPT and other AI search tools currently have a small share, but their influence on search advertising will grow massively.”

3. The role of incrementality will grow

Prediction:

Incrementality measurement will become a core part of performance marketing strategies, ensuring that all ad spend drives net-new growth.

Tomas Yacachury (Kayzen):

“Marketers will start focusing more on incrementality because high CTR ads today often cannibalize organic traffic.”

4. Web2app growth will continue to expand

Prediction:

Web2app will become an essential growth strategy as marketers seek lower costs, better data visibility, and higher revenue.

Stephanie Pilon (CMO @ Singular):

“I predict there’s just going to be way more web2app because of privacy issues and rising CPI costs.”

5. AI-powered bidding will be standard

Prediction:

AI will automate ad buying, allowing smaller teams to scale campaigns efficiently.

Ben Collins Jones (SplitMetrics):

“Teams as small as one or two people will manage large-scale paid search accounts using AI-powered bidding.”

6. Creative optimization will become AI-driven

Prediction:

AI will optimize creatives in real time, making A/B testing faster and more automated.

Stephanie Pilon (CMO @ Singular):

“Creative-led performance marketing will dominate as AI allows real-time creative iteration.”

7. Marketers will shift away from Google and Meta

Prediction:

Alternative ad networks (OEMs, emerging platforms, and independent DSPs) will gain significant traction as costs rise on Google and Meta.

Ashwin Shekhar (CRO @ Avow):

“Marketers who only focus on Google and Meta will suffer in 2025 — diversification is key.”

8. App developers will push app-to-web for revenue growth

Prediction:

App-to-Web strategies will become a major trend as companies try to avoid app store fees.

Ashwin Shekhar (CRO @ Avow):

“While web2app is great for UA, we’re seeing more brands build web stores to drive purchases outside app stores.”

9. Personalization at scale will be AI-driven

Prediction:

Hyper-personalized ads in multiple languages will be generated instantly using AI, enabling global scale with local relevance.

Jonathan Reich (CEO @ Zedge):

“With AI, we can now create hyper-localized video ads featuring AI-generated humans speaking native languages instantly.”

10. Retail media networks might struggle to scale

Prediction:

The fragmentation of retail media networks might backfire, leading to consolidation or limited success.

Jonathan Reich (CEO @ Zedge):

“Despite the hype, I don’t think all these domain-centric ad networks will work out as expected.”

11. AI-driven UA strategies will dominate

Prediction

Marketers will test more ad channels than ever before, but AI will handle the execution and optimization.

Jonathan Reich (CEO @ Zedge):

“We will see extreme automation in targeting, allowing us to test many more acquisition channels with AI managing the process.”

12. Historical data storage will be crucial for AI models

Prediction: 

AI-powered campaign optimization will require deep historical data, forcing marketers to store more long-term data.

Ben Collins Jones (SplitMetrics):

“Marketers who aren’t storing historical data beyond 30-90 days will struggle when AI needs longer training windows.”

13. AI-powered discovery ads will perform better

Prediction:

Broad match & discovery-based ad targeting will outperform exact-match keyword campaigns.

Ben Collins Jones (SplitMetrics):

“Search advertising will shift towards discovery-based and broad match targeting as AI understands intent better.”

14. First-party data and measurement will be a competitive edge

Prediction: 

Better attribution models, Web SDKs, and first-party data collection will determine marketing success.

Stephanie Pilon (CMO @ Singular):

“Measurement is the #1 factor for success in 2025, especially as privacy regulations continue evolving.”

Much more in the full live event

Believe it or not, there’s still much more to learn and experience in context in the full live event, which is now available on-demand.

This is a critical one for UA 2025 growth.

Simply click here to sign up and watch.

And don’t forget to sign up for our next live event, Crushing iOS Growth in 2025. We’ll be talking about measurement, app store optimization, Apple Search Ads, and — of course — creative.

20 reasons why American app publishers need to worry about data privacy laws (plus … how to make privacy sexy)

Since 2020, 20 U.S. states have implemented data privacy laws. That means mobile app publishers don’t just have to worry about data, privacy, and consent when they publish in Europe. They also have to think about it in the U.S.

20 different sets of state regulations mean that app publishers also have to find a way to manage that consent scalably. And given that there are slightly different rules in different countries, publishers need a way to manage privacy and consent scalably both at home and overseas.

I recently chatted with Jerome Perani, CRO of Axeptio, a leading Consent Management Platform (CMP) used by over 70,000 websites worldwide, on the Growth Masterminds podcast.

Adapting your app to align with data privacy laws is a 2-fold challenge:

  1. Obey the law
  2. Provide a great user experience

That might seem like a challenge, but according to Perani, both are indeed possible at the same time.

Which U.S. states have data privacy laws?

It’s not just Rhode Island, Maryland, and Nebraska. Some of the biggest states on different sides of the political landscape like Florida and California also have data privacy laws now.

Here’s the 20 US states with data privacy laws so far:

  1. California
  2. Colorado
  3. Connecticut
  4. Delaware
  5. Florida
  6. Indiana
  7. Iowa
  8. Kentucky
  9. Maryland
  10. Minnesota
  11. Montana
  12. Nebraska
  13. New Hampshire
  14. New Jersey
  15. Oregon
  16. Rhode Island
  17. Tennessee
  18. Texas
  19. Utah
  20. Virginia

Since many app publishers tend to treat the U.S. and Canada as a single market, it’s Interesting to note that at least 3 Canadian provinces — BC, Alberta, and Québec — have their own data privacy laws, and that at the federal level, Canada has PIPEDA: the Personal Information Protection and Electronic Documents Act.

Data privacy: 6 things I learned from Jerome Perani

You have to manage your apps with an eye to data privacy laws, but you also have to present a great customer experience as those laws and regulations change over time.

Here’s 6 things I learned:

  1. Consent is a marketing opportunity
    Most companies treat data consent as a legal burden rather than a chance to build trust and engage users. Making consent a positive, brand-aligned experience can actually enhance user onboarding.
  2. GDPR was initially focused on the web; now it’s switching to apps
    GDPR has been enforced since 2018, but early efforts focused on websites. Recently, regulators have turned their attention to mobile apps, with increasing enforcement actions. For example, Voodoo was recently fined €3M by France. And no … complying with Apple’s ATT does absolutely nothing in terms of your legal obligations to comply with data privacy laws.
  3. CMPs help you manage global complexity
    With 20 states and hundreds of countries all writing slightly different laws and regulations, a consent management platform is pretty important to ensure compliance scalably across the globe.
  4. Consent should be part of your onboarding process
    Consent collection should be embedded into your onboarding experience, clearly explaining why data is collected. Personalization and engaging, creative messaging improves opt-in rates. Transparency is key — hiding consent settings often leads to a user backlash or even worse, legal action.
  5. Globally, more and more nations are enacting data privacy laws
    The U.S we know about. Europe too. But most countries are doing something here, with regulations emerging in regions as distinct as Brazil, India, and Saudi Arabia.
  6. There could be more U.S.-EU tension over privacy
    Especially at the federal level, there’s increasing tension between the EU and the USA. The U.S. government, under the Trump administration, looks like it will push back on EU data laws to protect American tech companies … and which have been used to justify fines to big American tech companies of close to €5 billion in total.

Yeah, I know. Consent isn’t sexy at all. 

You read about compliance at 11PM when you can’t fall asleep and need to knock yourself out for the night.

But … there’s a potential path to making consent with data privacy laws easy, slightly cool, and maybe even just a tiny bit fun. And by treating consent as part of the user experience, not just a legal formality, marketers can increase opt-in rates, build trust, and create a better, more engaging first impression.

  1. Integrate consent into your onboarding flow
    Make it feel natural, not like a roadblock. Instead of interrupting the user’s experience with a legal notice, explain why you need their data as part of their introduction to the app. Example: we personalize your experience based on your preferences … here’s how …”
  2. Make it purdy
    Yeah, a legal form isn’t sexy. And a boring pop-up isn’t going to get you what you need. Make it visually appealing and interactive: icons, mini-animations, toggles instead of checkboxes, swiping gestures to indicate consent, and so on. Think like Duolingo, which greets new users like this: “Bonjour! Before we start, tell us what you’re comfortable with.”
  3. Talk like a human, not a lawyer
    Don’t say “we collect your data in compliance with GDPR.” Instead, try “we respect your privacy! Let us know what you’re cool with.”
  4. Explain the value to THEM, not you
    People are more likely to say yes if they see a clear benefit. For example, a streaming app could say “We use your preferences to recommend the best shows: no more endless scrolling!”
  5. Give people choices (but keep it simple)
    Instead of “Accept All” versus “Reject All,” try tiered options so users feel more in control. Think “give me the basics” for minimal tracking, “make it personal” for a more complete customization, and “all the perks” for a fully unique experience.
  6. Offer small rewards
    Everyone likes to get something for free. A little incentive can go a long way, like 100 loyalty points for an airline app when people agree. 
  7. Make consent adjustable later
    People change their minds. Make it easy to ramp their consent up or down later on. This builds trust and reduces opt-outs because people know they can always change their minds.
  8. Use real-world analogies
    Digital can be hard and obscure for normal non-techy people. Help users understand what’s happening with familiar examples. Think … “just like a barista remembers your coffee, we remember your preferences.”

Much more in the full podcast

Hey, check out the full episode for all the goodness. You can find Growth Masterminds wherever you get podcasts, or always watch on our YouTube channel.

Here’s what to expect in this episode:

  • 00:00 Introduction to Data Protection Regulations
  • 00:45 Guest Introduction: Jerome Piani
  • 01:41 The Evolution of Data Protection in Europe
  • 04:49 Global Data Protection Landscape
  • 12:47 Challenges and Solutions for App Developers
  • 17:43 Future of Data Protection Regulations
  • 27:02 Conclusion and Final Thoughts

Scale ad spend to $10K/week profitably: 5 tips

Any rookie can scale ad spend unprofitably. And it doesn’t take a hugely skilled marketer to spend profitably at low volume. The real challenge is to scale ad spend profitably.

I recently chatted with Lukas Szanto, who runs All The Way UA after managing lead gen and UA at several other companies, where he scaled 2 mobile games to $50,000/month each. Recently, he went from $0 to $10,000 per week for a subscription app, and we chatted about how.

It takes more than you might think.

“It’s not enough to find a creative that will allow you to have a 10% profit or break-even on your $100/day spend and just crank it up,” Szanto says. “You’re going to lose profitability 100% guaranteed.”

So what do you do? 

Hit play:

5 tips to scale ad spend profitably

You can’t just scale and hope for the best. And you can’t just hope that the super-smart algorithms and AI wizardry at all the ad networks today will magically guarantee your success.

Those algorithms are designed to help you grow — sure. But their primary purpose is to ensure that the company that owns them makes money.

So you need a strategy, and you need a plan.

1. Split creative testing into a launch phase and a scale phase

What you need from creative testing before and after scaling are very different things. 

Before scaling, you need to find a unicorn. You need a 10X creative that will significantly overperform.

Profitability declines with scaling, so you need a home run in the launch phase before you add fuel to the fire in the scaling phase.

In the launch phase:

  • Spend $300/day
  • Start with simple, scrappy, CHEAP ads
  • Reserve the UGC and influencer marketer for later
  • Test 30-40 different creative angles

2. Hit the scale phase when you 2X your profitability goals

Most advertisers scale too soon.

You cannot be happy with 10% better or 20% better. Performance will decline when you scale spend, so you need at least 200% better. Better yet, keep hunting until you find your 10X creative that vastly outperforms everything else.

Why?

“For every double of your budget, you’re gonna lose around 10 to 20% of your results. So if you’re at 160% and then you double your budget, you’re gonna lose like 16- 32% of net profitability.”

Your #1 goal: find that unicorn creative that will take you to twice your needed profitability metric, whatever that is. 

Don’t scale ad spend until you find it. 

3. Build a smart campaign structure during the scale phase

Every ad account is unique: there is no 1-size-fits-all for success. 

But what you must do is continue to test. Every creative, including your unicorn creative, wears out over time. You need a strong stable of 10X creatives to take its place when needed.

If, however, you try to test new creative in the same adset as your proven unicorn creative, your new creative will get slaughtered every time: it won’t get a fair shot. That’s simply because the ad networks’ algorithms are optimized for what it knows will work. It’s going to show your proven creative over your new creative almost every time, and unless your new creative has some insane antigravity-cold-fusion-antimatter-reactor magic, it’ll lose and lose and lose.

(One reason: social proof matters, and on social platforms where likes or views are visible, people will pay more attention to anything simply because they see that it’s earned other people’s attention as well.)

So give new creative angles separate adsets with fixed budgets to get good data. You can only do this with manual intervention.

When things are going well with strong creative, shift towards automated tools: they’ll manage it just fine.

4. Be innovative with tracking and tools when you scale ad spend

Of course Singular as your MMP will help you understand where your best traffic comes from and what your most converting campaigns are. 

Still, make a point of asking your users/players/customers where they came from. You can add it to your onboarding flow and it gives you first-hand first-party directional data on which channels are working. 

I’ve heard this advice from multiple marketers, by the way: even the most sophisticated digital campaigns can be improved with this super old-school tactic.

If you use Apple Search Ads, custom product pages will give you better data tracking and conversion measurement because you know which adsets from which ad networks are directing traffic to which custom product pages, and you can use rough cohorts in App Store Connect to analyze long-term conversion trends.

5. Be ready for the challenges

Stuff is going to happen. It always does.

In Szanto’s case, an ad network removed a key in-app event data point without notice, and he lost event tracking. In other cases, your unicorn creative might just run out of steam. Or a competitor releases something stunning.

Something is going to happen.

Scaling isn’t linear, and it takes time. Expect to spend at least 3 months before consistently hitting your target CAC. Some publishers and advertisers expect instant profitability, but most launches are at 50% or less.

Once you do hit profitability, stay in the zone with ongoing optimization.

Scale ad spend: much more in the full podcast

Yeah, you really need to listen to or watch the whole thing. It’s that good.

Subscribe to Growth Masterminds here.

The key idea:

Scaling any app’s ad spend from zero to $10K/week is a process, not an event. Especially if you want to do it profitably. The key is finding the right creative, optimizing your structure, tracking performance accurately, and being patient while building a sustainable acquisition model.

I know patience is a bad word for most of us … but it is critical.

Here’s what’s in the full podcast:

  • 00:00 Introduction to Scaling Ad Spend
  • 01:49 Creative Testing Strategies
  • 03:56 Building a Strong Foundation
  • 05:08 Iterating and Testing Angles
  • 12:54 Campaign Structure Essentials
  • 18:21 Isolating Strong Ads for Better Performance
  • 19:09 Understanding Meta’s Algorithm and Risk
  • 19:40 The Correlation Between Risk and Reward
  • 20:17 Creative Testing and Patience for Unicorn Ads
  • 20:28 Tracking and Tools for Campaign Success
  • 21:08 The Impact of iOS Changes on Attribution
  • 22:22 Survey Strategies for Indirect Attribution
  • 24:48 Using Custom Product Pages for Better Attribution
  • 29:14 Challenges in Mobile Marketing
  • 31:50 Realistic Expectations in Paid Ads
  • 36:35 Concluding Thoughts and Final Insights

10X spike in traffic: Super Bowl leads to Super Traffic (and showcases Super Scalability)

Singular saw a massive 10X spike in traffic on Super Bowl Sunday, proving that super expensive Super Bowl ads can actually be super effective. The intriguing part: you sometimes don’t even need to buy an $8 million 30-second Super Bowl ad to cash in on the annual football frenzy.

And the spill-over impact on your brand can massively boost click-through rates on ad impressions delivered elsewhere.

10X traffic spike: no sweat

It’s not every day you get a 10X spike. While weekends are typically much busier than weekdays, it’s usually just a 2-3X jump. But on February 9th, the day of Super Bowl 59, Singular’s servers managed 10X our normal weekday volume and 5X our typical weekend volume. 

super bowl 10X traffic spike

And did it without flinching. No sweat, no stumbling, no missed measurement or tracking: no downtime.

See for yourself on the Singular Status tracker:

singular status tracker

But it’s actually more than a 10X surge

If you spend big for a massive marketing event, you want big results. But there’s always a risk, and the bigger the bet, the bigger the risk.

At least 10 Singular clients were among the 65 brands that took that bet and ran Super Bowl ads this year. They immediately saw a huge surge in traffic on their ads online and in apps, plus their organic social posts and messages. The result was almost instant boosts in tracking link clicks to in multiple cases millions in a single day. 

The obvious but still shocking part:

Those millions of clicks weren’t spread out nice and even across February 9th’s 24 hours. 

Rather, most of them were clustered around the 4-6 hours of the actual Super Bowl itself. That’s kind of an infrastructure and DevOps manager’s nightmare.

  • Each of those clicks requires measurement.
  • Each might be a deeplink, that requires appropriate routing.
  • If it’s a deeplink, data needs to be stored server side to provide the right customer experience on app open.
  • Whether a deeplink or not, the data for each click needs to be stored, aggregated, costed, and attributed so that each customer gets their ROAS, ROI, MMP install reports, and more.
  • If the clicks are on iOS, Singular runs Unified Measurement, ensuring sanity between your app store, ad network, and MMP install numbers
  • Often, there’s enrichment … and the list goes on … 

Add up all of the compression of activity around the Super Bowl and the extra work around measuring and managing the traffic, and the result is much more than a 10X boost.

Results: massive growth (and not just from the specific Super Bowl ad)

Obviously, we can’t share specific customers’ data: it’s theirs, not ours. We just collect, analyze, and deliver it for them.

But we can say we’ve seen massive leaps in app installs for customers with Super Bowl ads. And it’s not just installs: it’s also app activity: more sessions and higher engagement.

Sometimes, brands can do this without even spending the $8 million it costs to buy a 30-second Super Bowl ad.

Of course, it helps if you do. 

One customer paired a Super Bowl ad with a massive social media contest, which was a significant part of the millions of clicks and installs they drove.

But other customers, particularly in the real money gaming space, simply used the excitement of the biggest betting event of the year to significantly grow users, activity, and revenue. That takes a smart campaign which begins months before the Super Bowl, of course, plus smart execution via digital ads, social media, and owned media, including in their own apps.

And it cashes in on massive general excitement and build-up, at much lower cost. 

(And risk!)

Big bets can lead to a big halo effect

Clearly, when someone watches a Super Bowl ad they’re not clicking on the ad. (We have had customers use QR codes to surprising success previously, but not this Super Bowl.)

Instead, they’re going online.

They’re paying attention to ads that before they just ignored.

They’re going on advertisers’ websites.

They’re following the advertisers’ socials.

That’s the halo effect, and the reason why we saw a 10X spike in clicks for advertisers who ran ads on good old-fashioned linear TV.

Hopefully for those customers, the halo effect will last a long time, and the users/customers/players they brought onboard during Super Bowl 59 will engage and retain.

Looking for unmatched scalability and reliability?

If you’re looking for a marketing measurement company that can handle insane spikes in activity, talk to us. Singular manages attribution and analytics for some of the largest and busiest brands on the planet, and we’d love to chat with you.

Here are just a few examples:

And hundreds more on our case studies page …